Our Dvds (Digital Video Downloads) are downloadable videos approximately 7-30 minutes long. They are delivered in one of two ways. Either via email that you provide or directly from the website.
If your purchase is delivered via email , the file MUST BE downloaded as the link expires shortly after it is requested.
If your link expires and you havent downloaded the file, you WILL NOT be given a refund. You will then have to repurchase the item. So if you are not ready to download the video, do not request it until you are ready to download it.
Videos that are delivered via email are usaully delivered instantly after transaction is processed or within a short time after not to exceed 24 hours (in some cases).
Some videos are preorder. If your video is Preorder , it will will reflect it on your receipt. in such cases you will get the link to your email once released.
Unfortunetly due to piracy /sharing of files , certain videos are preorder. If your video is Preorder , it will will reflect it on your receipt. In such cases you will get the link to your email once released.
Due to the nature of downloadable products and for obvious reasons , we DONOT give refunds after a file has been requested and/or downloaded from the site. Our files are checked periodically to make sure their qaulity is satisfactory for our customers.
But if their is a problem with the file, you can email us and we will rectify the issue.